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Client opinions |
Feedback from parties and lawyers who have used Bill as a mediator includes: |
| "I do not believe that the settlement would have been achieved without your skilful, persistent and patient intervention" |
(Solicitor, 6-party pensions dispute) |
| "I left [the mediation] admiring both your skill and fortitude" |
(Counsel, share option dispute) |
| "Thank you for your skilful handling of the mediation and for your success in guiding the parties to an entente cordiale" |
(Solicitor, international multi-million pound IT dispute) |
| "…write to say how impressed I was by your mediation skills…From being somewhat sceptical about the mediation process, I have become a convert and will be recommending you to my colleagues" |
(Solicitor, share option and employment dispute) |
| "Very pleased with Bill Marsh. He had a strong ability to keep things moving, and always kept calm in the face of strong-minded parties on either side. This did not appear to phase him and he kept things moving along at a good pace". |
(Solicitor, multi-million pound credit-trading dispute) |
| "...The negotiation phase was when he really got into his own…and was most effective" "Bill was brilliant…" |
(Both from Solicitors, multi-party, multi-million pound acquisition warranty dispute) |
| "...Very good...patient..." "...extremely impressed...(and) now a bit of a mediation convert...having been (before the mediation) a bit sceptical about how effective it would be in a civil fraud case..." "...Thought Bill Marsh was excellent - he had a very hard job to do, dealt with everyone very fairly, took time to go through everything with them and was very thorough..." "...glowing reports of the mediator..." "...Thought Bill was excellent and did a good job..." |
(Solicitors and parties, 9 party commercial fraud case) |
| "...Bill was excellent. I have seen him mediate before and was impressed again. He has an excellent touch, firm, calm, courteous and trustworthy. He has a great combination of elements and controls the day with ease. I will use him again..." |
(In-house counsel, reinsurance dispute) |
| "Excellent, very impressive, he has a light touch that brings the parties together" |
(Solicitor, reinsurance dispute) |
| "...Thought that Bill was great...fantastically on top of the documentation...He understood the human issues on the claimant's side and was very sensitive. Understood financial aspects, as well as legal aspects..." |
(Solicitor, largest medical negligence claim in UK history) |
| "[His] reality-testing and risk analysis were excellent" "Very user-friendly and realistic" "A pleasure to work with" "Excellent at summarising and re-directing parties" |
(Other miscellaneous feedback) |
| "Seen in some quarters as one of the greats, Marsh is deemed an experienced player known for his 'great and gentle' style. Sources agree that he 'knows how to deal with the non-legal issues as well'. Rated for his 'excellent reality testing in risk-analysis', he is considered 'charming, sensible and realistic'. He handles high-value commercial matters and medical negligence. Clients are particularly impressed by his ability to handle high emotions. His 'deep commitment' to ADR has seen him active in developing ADR systems overseas in countries such as Slovakia" |
(Chambers Guide to the Legal Profession, 2002-2003) |
| "strongly recommended for major commercial mediations" |
(Legal 500 Directory) |
This feedback is independently verifiable. |
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