Complaints Procedure

Should you wish to complain about Bill’s conduct of a mediation, we encourage you to raise the issue directly with him in the first instance.

Should you not wish to, however, please contact the Chief Executive of Independent Mediators, David Douglas, and ask to initiate a complaint. David can be reached at:

Phone: + 44 (0)20 7127 9223

Fax: + 44 (0)845 557 5926